Privacy policy
Last updated 23 October 2026.
This policy explains how GetASHP ("GetASHP", "we") uses the personal data you give us through getashp.co.uk. We are the data controller for that data under the UK GDPR and the Data Protection Act 2018.
What we collect
- Quote form: your current fuel type, property type and size, ownership status, postcode, name, email address and phone number.
- Contact form: your name, email, optional phone number and message.
- Technical data: the page you were on, the referring website, campaign tags (such as utm parameters) and your browser's user agent.
We save your quote answers as you go, so if you stop part-way through we may still hold the answers and postcode you entered.
How we use it and our lawful basis
- To assess your eligibility and arrange a heat pump quote you asked for (steps taken at your request prior to a contract, and your consent).
- To share your details with one MCS-certified installer partner so they can contact you, survey your home and quote (your consent).
- To reply to messages (legitimate interests).
We never sell your data and we don't use it for unrelated marketing.
Who we share it with
The installer partner quoting for your home, and our service providers: Google (Firebase hosting and database, and Gmail for sending emails). Data may be processed outside the UK under appropriate safeguards.
How long we keep it
Enquiries are kept for up to 24 months and then deleted, unless you become a customer of an installer, in which case they hold your data under their own policy.
Your rights
You can ask to access, correct or delete your data, object to its use, or withdraw consent at any time by emailing hello@getashp.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This site doesn't set advertising or analytics cookies. If that changes, we'll ask for your consent first and update this policy.